Frequently Asked Questions
Everything you need to know before your stay at Zahari Oceanfront — from rooms and dining to getting here, spa treatments, guest services and practical information.
Where is Zahari Oceanfront located?
Zahari Oceanfront is set directly on Msambweni Beach on Kenya's South Coast, approximately 30 minutes from Diani. Our quieter coastal setting offers space to slow down and enjoy the Indian Ocean away from the bustle of the larger tourist centres.
What makes Zahari Oceanfront special?
Zahari is an intimate 19 room beach boutique hotel created around space, privacy and a slower pace. With 7 rooms and 12 suites, all offering ocean views, direct beach access and warm African hospitality, Zahari offers a peaceful way to experience Kenya's South Coast.
Is Zahari directly on the beach?
Yes. Zahari Oceanfront is located directly on Msambweni Beach, with direct access to the white sandy shores and the Indian Ocean.
Is Zahari suitable for a quiet and relaxing holiday?
Yes. Our location in Msambweni is ideal for guests looking to slow down, unwind and enjoy a more peaceful coastal escape.
Where is Msambweni?
Msambweni is a peaceful coastal destination on Kenya's South Coast, approximately 30 minutes from Diani. It is known for its coastline, natural surroundings and relaxed atmosphere.
How far is Zahari from Diani / Ukunda Airstrip?
Zahari Oceanfront is approximately 30 minutes by road from Ukunda Airstrip in Diani.
How far is Zahari from Moi International Airport?
Zahari Oceanfront is approximately 1 hour 30 minutes by road from Moi International Airport in Mombasa, depending on traffic and road conditions.
Do you offer airport transfers?
Yes. Airport transfers can be arranged through our Front Desk, subject to availability. Transfers are chargeable and we recommend arranging them in advance.
How do I arrange an airport transfer?
Please contact our Front Desk with your arrival or departure details and our team will assist with availability and arrangements.
How many rooms does Zahari Oceanfront have?
Zahari has 19 rooms and suites, comprising 7 rooms and 12 suites. All offer views of the Indian Ocean.
Do all rooms and suites have ocean views?
Yes. Every room and suite at Zahari offers views of the Indian Ocean.
How many guests can stay in a room or suite?
Most rooms accommodate a maximum of two guests. Selected suites feature a sofa bed in the living room and can accommodate up to three guests, including one child.
What amenities are included in the rooms and suites?
Our rooms and suites include air conditioning, complimentary Wi-Fi, a mini fridge/minibar, in-room safe, tea and coffee facilities, hairdryer, bathrobes and slippers, toiletries, towels, room service and international multi-pin sockets. Selected rooms and suites also feature private balconies.
Do the rooms have balconies?
Selected rooms and suites feature private balconies with views of the coastal surroundings and Indian Ocean.
Is room service available?
Yes. Room service is available and can be charged to your room.
Does Zahari have a restaurant?
Yes. Our Oceanview Restaurant offers relaxed dining overlooking the Indian Ocean.
What type of cuisine do you serve?
Our Oceanview Restaurant offers a varied selection including fresh seafood, grilled meats, pasta, pizza, Swahili favourites, Indian dishes and international classics.
Is breakfast available?
Yes. Continental breakfast is served daily from 7:00 AM to 11:00 AM at our Oceanview Restaurant.
Is breakfast included in my room rate?
Breakfast inclusions may vary depending on the rate or package selected. Please check your reservation details or contact our team for clarification.
Can you accommodate dietary requirements?
Yes. Please let our team know in advance about any dietary requirements, allergies or special requests so we can make the necessary arrangements.
Does Zahari have a bar?
Yes. Zahari has three bars: the Restaurant Bar, Swim-Up Pool Bar and Rooftop Deck Bar, each offering a different setting in which to enjoy drinks and refreshments.
Can non-resident guests visit the restaurant and bars?
Yes. Our Oceanview Restaurant and bars welcome both hotel guests and non-resident visitors. We recommend contacting us before visiting so our team can confirm availability.
Does Zahari have an infinity pool?
Yes. Zahari has an infinity pool overlooking the coastal surroundings.
What are the pool hours?
The infinity pool is open daily from 8:00 AM to 6:00 PM.
Does Zahari have direct beach access?
Yes. Guests have direct access to the white sands of Msambweni Beach from the property.
Are sunbeds and umbrellas available?
Yes. Sunbeds and umbrellas are available for hotel guests by the pool and beach.
Are pool towels provided?
Yes. Pool towels are provided for hotel guests.
Does Zahari have a spa?
Yes. Our tranquil spa offers massage treatments, body scrubs, manicures and pedicures.
Should I book spa treatments in advance?
Yes. Advance reservations are recommended to secure your preferred treatment and appointment time.
Can non-resident guests visit the spa?
Yes. Our spa welcomes both hotel guests and non-resident visitors. Advance reservations are recommended.
Is the Front Desk open 24 hours?
Yes. Our Front Desk is available 24 hours a day to assist with guest requests, enquiries and arrangements.
Is daily housekeeping provided?
Yes. Daily housekeeping and daily turndown service are provided as part of your stay.
Does Zahari have a boutique or gift shop?
Yes. Zahari has a boutique and gift shop with a selection of items available to purchase. Purchases may be charged directly to your room.
Does Zahari have meeting facilities?
Yes. Zahari has a 12–16 seater boardroom for private meetings and small business gatherings. Advance reservation is required.
Does Zahari have backup power?
Yes. Backup generators are available on site to provide continuity of power in the event of an interruption.
Is complimentary Wi-Fi available?
Yes. Complimentary Wi-Fi is available to hotel guests.
Is mobile network coverage available?
Yes. 5G mobile network coverage is available in the area, subject to your individual network provider.
Are children welcome at Zahari?
Yes. Children and families are warmly welcome at Zahari Oceanfront.
Can children stay in the rooms and suites?
Yes. Selected suites feature a sofa bed in the living room and can accommodate a maximum of three guests, including one child.
Is Zahari wheelchair accessible?
Yes. Zahari is wheelchair accessible, with step-free and ramp access throughout the property. If you have specific accessibility requirements, please contact us before arrival so we can recommend the most suitable room and assist with arrangements.
Are pets allowed at Zahari?
Pet requests are considered on a case-by-case basis. Please contact our team in advance so we can advise whether we are able to accommodate your request.
Is Zahari suitable for honeymoons?
Yes. Our peaceful beachfront setting is well suited to honeymoons and romantic coastal escapes.
Can you arrange birthdays, anniversaries or proposals?
Yes. Our team can assist with arrangements for birthdays, anniversaries, proposals and other special occasions. Please contact us in advance so we can discuss your requirements.
Can Zahari arrange activities and excursions?
Yes. Our Front Desk can assist with a selection of excursions and experiences. Availability varies depending on the season, so please speak with our team to discover what is available during your stay.
What time is check-in?
Check-in is from 3:00 PM.
What time is check-out?
Check-out is by 12:00 PM.
Can I request early check-in or late check-out?
Yes. Early check-in and late check-out can be requested through our Front Desk and are subject to availability.
How can I make a reservation?
Reservations can be made directly through our website using the Book Your Stay option, or by contacting our team.
What payment methods do you accept?
We accept credit cards, M-Pesa and bank transfer.
Are taxes and charges included in the room rate?
Yes. VAT, applicable taxes and service charges are included in the displayed room rate.
What is your cancellation policy?
Reservations can be cancelled up to 3 days prior to arrival. Cancellations made within 3 days of arrival will be charged the full amount of the reservation. Please refer to the specific terms displayed at the time of booking for any additional booking conditions.
Is Zahari Oceanfront safe?
Guest safety is a priority at Zahari. The property has 24-hour security, with CCTV monitoring public areas and the perimeter of the property.
Is medical assistance available if required?
Yes. If medical assistance is required, our team can help arrange a doctor from a nearby hospital.
We're Here to Help
Whether you're planning your stay or have a question about rooms, dining, spa treatments, airport transfers, accessibility or special occasions, our team will be happy to assist.